We try hard to provide our patients in Horsham with safe, efficient and effective osteopathic treatment. Patient feedback is important to us – it lets us know when we’re getting things right, and if there’s anything we could be doing better.

Feedback and Testimonials

If you are particularly happy with what we have achieved for you then please let us know!
Patients can join us here on Facebook and write a review. If you’re not on Facebook you can use our contact form or drop us an email with your feedback or testimonial.

Room for improvement?

We would also like to know if you feel there are areas where we could be doing better. Your feedback can help us make sure you and other patients have the best possible experience when you visit Churches Osteopathic Practice.

  • We will listen to your comments
  • We will act upon them
  • We will keep you informed

Complaints

If you feel that we have not met your expectation during your treatment at the clinic, please inform us. You can contact us by phone, email or in person. We will treat your complaint seriously and try to resolve the issue promptly.

If you have contacted us and still feel the issue is unresolved, you can get in touch with the Institute of Osteopathy Complaints Resolution Service. The Institute has experienced staff who can deal with your issue. Contact them via Freephone 0800 110 5857 or email: enquiries@osteopathy.org

If you are dissatisfied with the Institute you may wish to contact the General Osteopathic Council (GOsC).